What We Do

Tanna Partners supplies highly specialised executive talent in the Customer Experience domain spanning ICT, Sales, Service, Analytics, Digital, Robotic Process Automation, AI  & Big Data

We critique business hiring requirements and then supply the high grade executive talent that provides an Enterprise with unfair competitive advantage in winning, servicing and retaining customers whilst optimising operations to reduce costs, improve service levels, enhance profit margins and grow revenues.

The last decade has seen our portfolio and consulting evolve in response to the global people, process, technology and financial dynamics that demand genuine customer centricity of the Enterprise.  More than 20,000 executive interviews and hundreds of consulting engagements into the journey, we’ve never been more convinced of the critical importance of attracting and retaining highest calibre talent to navigate this increasingly international, tech-savvy and customer-centric market place in which we all operate.

Tanna Partners addresses these demands of modern business via the supply of highly specialised executive talent to the Asia-Pacific markets in the following sectors:

  • CX-Centric Consulting & Integration - Unified Comms, Contact Centre, Workforce Optimisation, Intelligent Process Automation, AI, CRM, Speech, Analytics, Big Data accross the full technology stack.
  • Business Process Outsourcing - From front to back office customer interactions/solutions
  • Service Strategy Developpment to Operational Execution
  • From big Enterprise to highly regulated landscapes

…delivering customer-centric alignment to organisations across the following disciplines:

  • Senior Executive - MD, CEO, COO, CIO, CMO, Country Head, Director & NED appointments
  • Technology - Practice Heads, Direct/Indirect/Pre & Post Sales professionals, Customer Success
  • Operations – Mid Level Managers to Senior Operations Executives
  • Sales & Marketing – B2B Complex Solution Sales/Account/Channel Executives & Directors
  • Project Management – Directors & Managers ensuring integration between Business and IT
  • Workforce Optimisation & Analytics – Across the full front to back office spectrum
  • Interim Executive Management – Supply of expert contractors addressing the above

As we celebrate our almost two decades in business, we are proud and respectful of the relationship we have developed with the CX community and enjoy the opportunity to assist executives on an individual and corporate level based on trust, competence, integrity and proven delivery capability.

Please feel welcome to reach out to one of our team at any time, on any level.