Superior In-house Research - we work within a rigorous, highly structured and confidential research and intelligence gathering framework to guarantee consistency, quality and relevance to the shortlisting process. Each assignment generates valuable IP which is “owned” by and shared with our clients under an open book communication mantra
Superior market connectivity - we’ve meticulously mapped 14,000 one to one executive interactions over the course of the last decade. We’ve consequently become experts in the Customer Contact arena and the IP we bring to the consulting table in this domain is without peer
Privately owned boutique Search practice - we take on fewer assignments and work them deeply. The activity based metrics of larger Search firms do not enter into our equation- we own the outcome and understand that our performance on every assignment impacts on our reputation
Industry expertise & proven execution record - more than 97% of the hundreds of consulting engagements we have managed have seen placed candidates work beyond guarantee or probationary periods
Transparency of process & partnership philosophy – we ensure absolute clarity regarding off limits organisations
Operationally agile – across a full range of customer contact centric disciplines and domains that are logically linked via our ability to “join the dots.” The traditional industry siloed approach of larger consultancies ignores the fluidity of the modern org. chart and restricts the capacity of the Consultant to operate laterally across industry and functional lines
Vendor Independence – no exceptions, ever, guaranteeing a professional and objective process
Candidate care – the highest standards of candidate care in our industry – we’ve always treated people the way we would want them to treat us should roles be reversed
Price – being privately owned allows us to be competitive, creative and flexible on pricing structures
Speed of service & risk management – our deep industry connectivity allows us to bring the right people to the right role more quickly and with lower risk. At worst, we’re one degree of separation away from confidential yet highly accurate referencing so important in today’s market
Guarantees –we have such confidence in our consulting capabilities that we offer up to 12 months guarantee periods with free executive coaching
Value Add Offerings – We run wine dinners, boardroom luncheons and newsletters to keep our community connected, informed and engaged
